Basso Foods
Privacy Policy
How we collect, use, and protect personal information when you visit our website or contact our team.
Overview
This Privacy Policy explains how Basso Foods (“we”, “us”, “our”) collects, uses, discloses, and safeguards personal information in accordance with applicable Canadian privacy laws. It applies to information collected through our website and through communications with our team.
Last updated: April 6, 2026
Privacy details
Key topics are summarized below for readability. For questions, contact us at info@bassofoods.com.
What personal information do we collect?
Depending on how you interact with us, we may collect contact details (such as name, email, phone), business information (company name, role), delivery details, and inquiry details you submit through forms or email.
How do we use your information?
We use personal information to respond to inquiries, provide quotes, open accounts, fulfill orders and deliveries, improve our services, and communicate about products or updates you request.
Do we use cookies or analytics?
Our website may use cookies and similar technologies to help the site function, remember preferences, and understand how visitors use our pages. You can manage cookies through your browser settings.
When do we share information with third parties?
We may share information with service providers who help us operate (e.g., website hosting, email, shipping/logistics) and only as needed to provide services. We do not sell personal information.
How long do we keep personal information?
We retain personal information only as long as necessary for the purposes described above, and as required for legal, accounting, or business needs. When no longer needed, we securely delete or anonymize it.
How can you access or correct your information?
You can request access to, or correction of, your personal information by contacting us. We may need to verify your identity before responding.
Security & choices
How we protect information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification.
Safeguards
Access controls, secure systems, and limited internal access based on role and need-to-know.
Your choices
You can opt out of non-essential communications at any time and manage cookies through your browser settings.